Terms of Use
Effective Date: 01-04-2025
Welcome to Orionis India. These Terms of Use (“Terms”) govern your use of the website located at www.orionisindia.com (the “Website”) and any products, services, or content offered by Orionis India. By accessing or using the Website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you are prohibited from using or accessing the Website. We recommend that you read these Terms thoroughly before using our services.
Contact Us
For any questions, concerns, or requests related to these Terms of Use, please contact us at:
Email: info@orionisindia.com
Phone: +91-9971102575, +91-9220166793
Product Information
Orionis India strives to ensure that the information, descriptions, and images provided on our website are as accurate as possible. However, due to variations in monitor settings, lighting, and photography, the actual product may differ slightly in terms of colour, size, design, and features. We reserve the right to make improvements, modifications, or changes to products without prior notice.
Product Availability: All products listed on the Website are subject to availability. We do not guarantee that all products will be in stock or available for immediate shipping. Should an item become unavailable, we will notify you promptly and offer an alternative solution.
Pricing: All prices are listed in Indian Rupees (INR) and are subject to change without notice. We reserve the right to modify prices at any time before an order is completed, but once your order is confirmed, the price will be honored. Taxes and shipping costs, if applicable, will be added at checkout.
Custom Orders
Custom and Personalized Products: Custom orders or personalized products made to the customer’s specifications are non-refundable and non-returnable. This includes any items that are engraved, printed, or altered in any way as per the customer’s request. Please carefully review all specifications before submitting your order to ensure that the product meets your requirements.
Order Confirmation: A confirmation of your custom order will be sent to you via email once your order has been processed. It is your responsibility to review all details in this confirmation and notify us of any discrepancies.
Order Process & Payment Terms
Order Completion: Once your order is placed, it is subject to acceptance by Orionis India. We reserve the right to refuse or cancel an order at any time for reasons including but not limited to product unavailability, payment issues, or errors in the product listing.
Payment Methods: We accept a variety of payment methods, including but not limited to credit cards, debit cards, net banking, wallets, and other online payment systems available on the Website. Payment must be completed before the dispatch of the order. We use secure payment gateways to process all transactions.
Currency and Billing: All transactions are processed in Indian Rupees (INR). You are responsible for paying any taxes, duties, or additional fees imposed by local authorities when the product is delivered.
Intellectual Property
Ownership of Content: All content, designs, logos, trademarks, images, videos, and text found on the Website are the exclusive property of Orionis India or its licensors and are protected by Indian and international copyright laws. You may not reproduce, copy, modify, or distribute any content from the Website without prior written consent from Orionis India.
License: By accessing our website, you are granted a limited, non-exclusive, non-transferable license to use the Website for personal, non-commercial use only. You may not use our intellectual property for commercial purposes without obtaining proper authorization.
Liability Limitations
Disclaimers: Orionis India makes no warranties or representations, either express or implied, regarding the quality, completeness, or accuracy of the Website or its content. To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Limitation of Liability: Orionis India will not be liable for any indirect, incidental, special, or consequential damages, loss of profits, or loss of data arising from your use or inability to use the Website, products, or services. Our liability is limited to the amount paid by you for the specific product or service in question.
Force Majeure: Orionis India is not liable for any delays or failures in performance resulting from events outside of our reasonable control, including but not limited to natural disasters, acts of terrorism, government restrictions, power outages, or courier delays.
User Accounts and Responsibilities
Account Creation: To purchase products or use certain features on the Website, you may be required to create an account. You agree to provide accurate, current, and complete information during the account creation process and to keep this information up to date.
Security and Confidentiality: You are responsible for maintaining the confidentiality of your account login information, including your username and password. You agree to notify us immediately if you suspect any unauthorized access to your account.
Account Termination: Orionis India reserves the right to suspend or terminate your account, without prior notice, if we suspect any fraudulent activity, violation of these Terms, or other inappropriate use of the Website.
Prohibited Activities
By using the Website, you agree not to:
• Impersonate any individual or entity or falsely represent your affiliation with any person or entity.
• Use the Website for illegal, fraudulent, or malicious purposes.
• Attempt to interfere with, disrupt, or damage the functioning of the Website, servers, or networks connected to the Website.
• Post, transmit, or distribute any harmful, offensive, or unlawful content through the Website.
Third-Party Links and Content
The Website may contain links to third-party websites, content, or services. These links are provided for your convenience, but Orionis India does not control or endorse any third-party websites or content. You access such third-party sites at your own risk, and we recommend reviewing their terms and policies.
Governing Law and Dispute Resolution
Governing Law: These Terms shall be governed by and construed in accordance with the laws of India. Any disputes, claims, or legal actions arising from these Terms shall be resolved in accordance with Indian law.
Dispute Resolution: In the event of any dispute, you agree to attempt to resolve the matter amicably through negotiation with Orionis India. If a resolution cannot be reached, the dispute shall be referred to binding arbitration under the Arbitration and Conciliation Act, 1996, with the seat of arbitration in Delhi, INDIA.
Modifications to the Terms of Use
Orionis India reserves the right to modify or update these Terms at any time without prior notice. Any changes to the Terms will be posted on this page with an updated “Effective Date.” Your continued use of the Website following any such changes constitutes your acceptance of the revised Terms.
Contact Us
For any questions, concerns, or requests related to these Terms of Use, please contact us at:
Email: info@orionisindia.com
Phone: +91-9971102575, +91-9220166793
