At ORIONIS, a venture of Vision Swipe Inc (India) (“we,” “our,” “us”), we are committed to protecting your privacy and safeguarding the personal information you provide to us.

This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website, interact with our mobile accessories, or purchase any of our products, including power banks, earbuds, speakers, data cables, mobile covers, and other mobile accessories (collectively referred to as the “Products”).

By using our website and purchasing our Products, you agree to the terms of this Privacy Policy. We encourage you to review this policy carefully to understand how we handle your personal data.

1. Information We Collect

We may collect and process the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, billing, and shipping addresses.
  • Payment Information: Credit/debit card details, PayPal account details, or other payment method information.
  • Transaction Data: Details of products purchased, order history, and customer service interactions.
  • Usage Data: Information about your interactions with our website, mobile application, and Products, including browsing activity, IP address, device type, and location data.
  • Communication Data: Information you provide when contacting us through emails, support forms, or live chat.

2. How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

  • Order Fulfillment: Processing and delivering your orders, including payment processing and shipping.
  • Customer Support: Providing assistance, resolving issues, and addressing inquiries about our Products or services.
  • Marketing and Promotions: Sending promotional materials, product updates, or offers tailored to your preferences. You may opt out of marketing communications at any time.
  • Website Improvement: Enhancing user experience, personalizing content, and analyzing trends related to user behavior.
  • Legal Compliance: Complying with legal obligations, resolving disputes, and enforcing our terms and conditions.

3. Sharing of Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with third parties under the following circumstances:

  • Service Providers: We may share your data with trusted third-party service providers who assist us in operations such as payment processing, shipping, and email services. These third parties are contractually obligated to protect your data.
  • Legal Requirements: If required by law, in response to a valid legal request, or to protect our rights, property, or the safety of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. You will be notified in advance if such a transfer occurs.

4. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments. However, no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Retention of Data

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. After this period, we will securely delete or anonymize your information.

6. Your Rights and Choices

You have the following rights concerning your personal data:

  • Access: You may request access to the personal information we hold about you.
  • Correction: You may request the correction or updating of any inaccurate or incomplete information.
  • Deletion: You may request the deletion of your personal data, subject to any legal or contractual obligations.
  • Opt-out: You may choose to opt out of receiving promotional communications by following the unsubscribe instructions in our emails or by contacting us directly.

To exercise any of these rights, please contact us at support@orionisindia.com.

7. Third-Party Links

Our website may contain links to third-party websites, products, or services. This Privacy Policy does not apply to such third-party websites, and we encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our Products and services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to periodically review this policy to stay informed about how we protect your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us:

ORIONIS, a venture of Vision Swipe Inc (India)
Address: Office No-RZ-75 Ground Floor, Solanki Road, Uttam Nagar West, New Delhi-110059, India
Email: support@orionisindia.com, info@orionisindia.com
Mobile: +91-9971102575, +91-9220166793

By using our website and engaging with our products, you acknowledge that you have read, understood, and agree to the terms outlined in this Privacy Policy.